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SHIPPING & RETURNS

Shipping Policy

Current shipping cost is £3.69 1st class with Royal Mail. 

Return & Exchange Policy

If an item is personalised then unfortunately this cannot be returned.

All issues need to be reported to us within 48 hours of receiving your order to allow is to investigate.

If you receive your item and it is damaged then please send pictures of the damaged item and your order receipt within the above timescales so we can look into this for you.

Our email is personalisedbylaurah@outlook.com

If your order isn't personalised then please return within 14 days.

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